Advances in Consumer Research
Issue:6 : 461-473
Original Article
A Study of the Effects of Predictive Personalization and Generative-AI-Driven Campaigns on Consumer Engagement and Brand Trust within AI-Enhanced Marketing.
Loading Image...
 ,
Loading Image...
 ,
Loading Image...
1
Assistant Professor, Department of Management Studies, Birla Institute of Technology, Mesra, Ranchi – 835215, India,
Abstract

No longer a tool, but rather a partner in marketing, this study tests the efficacy of AI-generated systems in the marketing realm - predictive personalization and generative AI - and their effects on engagement, trust and purchase intention. Furthermore, this study tests the efficacy of AI in marketing systems through a combination of surveys and experiments, gathering and analysing qualitative responses. Thus, a systematic survey of marketers, managers and digital consumers across verticals shows AI's role in assessing campaign efficacy, perceived authenticity and ethical legitimacy - which, ultimately, creates a foundation for judging human-generated marketing versus AI-generated efforts. AI does assist with predictive personalization accuracy, but it decreases emotional appeal through too much reliance on coding. The Human-AI Co-Creation Marketing Framework (HACMF) is a new method - whereby predictability, creativity and human emotional attachment is part of the process; research has shown such efforts tenuous until now. Evidence to support executive equity in marketing abounds - test results show previously unsuccessful efforts are now successful through this research. Real-time testing of human and AI overlap and ability to use machine-like tendencies with sensemaking capacity to improve brand differentiation, trust, and loyalty in a coded world of marketing

Keywords
Recommended Articles
Original Article
“A Study On Reputation Management During Crisis Using Social Media In India”
...
Original Article
The Role of Subtle Interface Manipulations and Dark Patterns in Shaping Consumer Judgement: A Study of Perception, Recognition, and Subsequent Responses
...
Original Article
A Study of Factors Having Impact on Impulse Buying Behavior for Toys - With Special Reference to Children Aged Between 2 to 15 Years in Indore City
...
Original Article
The Role of Leadership in Enhancing Healthcare Quality and Patient Safety
...
Loading Image...
Volume 2, Issue:6
Citations
54 Views
21 Downloads
Share this article
© Copyright Advances in Consumer Research