Contents
pdf Download PDF pdf Download XML
59 Views
89 Downloads
Share this article
Original Article | Volume 2 Issue 4 (ACR, 2025) | Pages 2508 - 2524
Examining the Influence of Perceived Risk on Online Purchase Intention: A Structural Equation Modelling Study Leveraging Multigroup Analysis
1
Assistant Professor (Sr.) Lal Bahadur Shastri Institute of Management Delhi, India
Under a Creative Commons license
Open Access
Abstract

Nowadays, online shopping is a necessary component of modern life, allowing consumers to conveniently buy products and services. But, with the ease and convenience come certain risks that consumers experience. This research investigates the relationship between perceived risks and intention to purchase online, while also exploring how sociodemographic variables influence individuals' risk perceptions. Using a survey and structural equation modeling, the analysis of 308 participants across India identifies significant impacts of delivery, financial, and security risks on consumers' purchase intentions. Concerning the moderating impact of sociodemographic factors, only gender exhibited a moderating effect, while age and income did not influence the risk-intention relationship. These findings offer practical guidance for e-commerce players to mitigate consumer concerns and promote online shopping confidence

Keywords
Recommended Articles
Original Article
Investigating the Cause–Effect Relationship Between Marketing Strategies and Purchase Intentions for Healthy Food Products
Original Article
Cross-Border Trade and Digital Payment: A New Paradigm in Global Business Management
Original Article
A Review of Digital Marketing Practices & Tools
Original Article
Safeguarding the Digital Consumer: A Comparative Legal and Psychological Analysis of Dark Patterns in E-Commerce
...
© Copyright Advances in Consumer Research