Advances in Consumer Research
Issue:6 : 1332-1340
Original Article
Exploring Drivers Of Brand Loyalty Among Laptop Consumers
 ,
 ,
1
Research Scholar Indira Gandhi National Open University, New Delhi
2
2Associate Professor Sree Narayana Gurukulam College of Engineering, Ernakulam
3
Associate Professor Institute of Marketing Management, New Delhi
Abstract

In this study, the author tries to analyse brand loyalty among personal computer users by evaluating various factors, such as brand satisfaction, trust, commitment, love, and image, and how these elements affect brand loyalty. The conceptual framework emphasises brand satisfaction, trust, commitment, love, and image in driving brand loyalty and achieving a competitive advantage. The researcher employs a descriptive approach to clarify the prevailing sentiments among personal computer users in the Ernakulam district of Kerala. The study used primary and secondary data, with primary data collected through surveys. The data will be analysed using statistical techniques like multiple regression and weighted average methods.The theoretical model by the author is an effective way of studying the relationship between brand satisfaction, trust, commitment, love, and image in shaping consumers' loyalty to personal computer brands. The researcher proposed an effective hypothesis to evaluate the direct effects of these variables on brand loyalty, targeting a sample size of 300 within a limited time frame. To analyse the brand loyalty of personal computer users by evaluating various variables like brand satisfaction, trust, commitment, love, and image and how it affects brand loyalty. This study contributes to the personal computer industry and its supporters' deep understanding of consumer behaviour towards their brand. The conceptual framework highlights the prime role of brand satisfaction, brand trust, brand commitment, brand love, and brand image, driving the way to brand loyalty while taking a competitive advantage. The researcher employs a descriptive approach to clarify prevailing sentiments among personal computer users in Ernakulam district, Kerala. The author used primary and secondary data in this study, and the researcher collected the primary data through the survey method. The researcher analysed the collected data through multiple statistical techniques, such as multiple regression and weighted average methods

Keywords
Recommended Articles
Original Article
Digital Literacy in Higher Education: Preparing Students for Future Workplaces
...
Original Article
The Impact of Code of Conduct on Medical Representative’s Behavior in Saudi Arabia
...
Original Article
From Geopolitical Shifts to Global Sustainability: Management Challenges in a Reordered World Economy
Original Article
Effectiveness of DCCB–SHG Linkages in Promoting Financial Inclusion among Rural Households in Vizianagaram
Original Article
Adoption of OTT and Acceptance of Product Placement: A Systematic Review of Changing Viewer Preferences in India
Loading Image...
Volume 2, Issue:6
Citations
23 Views
17 Downloads
Share this article
© Copyright Advances in Consumer Research