In today’s competitive and interconnected business environment, organizations are increasingly being evaluated not only on their financial performance but also on their social and environmental responsibilities. Corporate Social Responsibility (CSR) has played a crucial approach for aligning business growth with societal expectations and sustainable development goals. Companies across sectors are now adopting CSR initiatives to build trust, enhance reputation, and contribute positively to stakeholders. However, the extent and effectiveness of CSR practices are shaped by multiple factors such as organizational culture, leadership vision, government regulations, stakeholder pressure, consumer awareness, and global sustainability trends. While CSR is often seen as a strategic tool for achieving long-term competitiveness, the way businesses design and implement CSR activities differs widely based on these influencing elements. This study makes an attempt to examine the major internal and external factors that drive CSR practices and evaluates how these factors create pathways toward sustainable business models. The findings are expected to provide deeper insights into the role of CSR in strengthening corporate accountability, improving stakeholder relations, and promoting sustainable business growth.
In the modern business world, companies are judged not only by their financial results but also by how they care for society and the environment. This has made Corporate Social Responsibility (CSR) an important part of business practices. CSR means that businesses take responsibility for the impact of their activities and try to contribute positively through ethical behavior, social initiatives, and sustainable use of resources. Earlier, CSR was often linked only with charity and donations. Today, it has become a key strategy for building trust, improving brand image, and achieving long-term growth. Many businesses adopt CSR activities to meet government rules, attract customers, and create goodwill among stakeholders. At the same time, factors within the company, such as leadership values, organizational culture, and employee involvement, strongly influence how CSR is planned and carried out. This study focuses on identifying these key factors that influence CSR and explains how they help businesses move toward sustainability. By studying both internal and external influences, the research highlights how CSR can improve accountability, strengthen relationships with stakeholders, and support long-term responsible growth. The insights from this work will be useful not only for researchers and policymakers but also for business leaders who want to balance profit with responsibility.
Objectives of the Study:
Corporate Social Responsibility (CSR) has become an important area of study in management and sustainability research. The literature suggests that CSR is not only about philanthropy but also about creating value for businesses and society.
The impact of CSR varies with firm size and industry type (Lopez et al., 2020). While CSR disclosure has expanded, risks of greenwashing and “greenhushing” remain a concern, suggesting the need for credible impact assessment mechanisms (Joshi, 2025; Zervoudi et al., 2025). CSR increasingly interacts with technological change. Digital transformation enhances CSR performance by improving ESG data quality, stakeholder transparency, and moderating CSR–performance relationships (Le et al., 2022; Zhang et al., 2024). Moreover, CSR influences sustainability largely through green innovation and green supply-chain management (Singh & Gupta, 2023).
Firms with systematic stakeholder engagement demonstrate stronger CSR commitments (Adomako et al., 2022). For multinational enterprises, institutional environments—such as democracy levels and local stakeholder expectations—shape the scope and disclosure of CSR activities (Nguyen & Kim, 2023). Policy reforms have become powerful external drivers. The European Union’s Corporate Sustainability Reporting Directive (CSRD) expanded requirements for double materiality, value-chain emissions, and standardized reporting (European Commission, 2023). In India, amendments to the Companies Act in 2021 strengthened compliance, mandating impact assessments and clear treatment of unspent CSR funds (Ministry of Corporate Affairs, 2021). A consistent positive link emerges between CSR and financial outcomes. In India, CSR initiatives have been shown to improve long-term firm performance, particularly when mediated by innovation (Sharma, 2024). Similar findings are evident globally across industries (Kumar & Park, 2021).
Research Gap: This research seeks to address these gaps by examining the different factors influencing CSR and by evaluating how these factors contribute to creating sustainable business pathways in the Indian business environment.
Research Type: Utilizing statistical test factor analysis, exploratory research is carried out to investigate the components (FA).
Sample Size & Data Collection: Facts were gathered from both primary and secondary data sources. Research journal, newspaper articles, government reports, magazines, industrial reports and other real material in published form are examples of secondary sources. Primary data is gathered by a survey of 1000 employee from industries in Maharashtra state of India, utilizing structured interviews with closed-ended questions and responses on a Likert scale (1-Strongly Disagree to 5-Strongly Agree). SPSS is statistical software that is used to process primary data.
Limitations:
The study relies on responses and data shared by organizational representatives and stakeholders, which may be subject to bias, selective disclosure, or differing interpretations of CSR activities. CSR is influenced by rapidly changing global sustainability trends, stakeholder expectations, and government regulations. Hence, the findings may reflect the conditions prevailing at the time of the study but may need revalidation in the future.
Significance of the Study:
The study offers practical insights into designing effective CSR strategies that not only ensure regulatory compliance but also strengthen stakeholder relationships, enhance corporate reputation, and contribute to long-term competitiveness. It emphasizes the need for businesses to move beyond symbolic or philanthropic efforts toward integrating CSR into their core strategy for sustainable growth.
Statement of Problem:
Statement problem lies in identifying and analyzing the key influencing factors of CSR that determine its effectiveness and in assessing how these factors can create clear pathways toward building sustainable business models. Addressing this problem will help organizations design CSR strategies that go beyond compliance, foster accountability, and generate long-term value for both business and society.
Data Analysis & Interpretations:
25 variables are identified factors for corporate social responsibility. Based on their importance in the role of Corporate Social Responsibility, respondents provide responses on these criteria. 1-Not important to 5-Very important is the Likert scale. Factor analysis (FA) reduces these variables to a few factors.
Factor Analysis:
Table-1: KMO and Bartlett's Test
KMO and Bartlett's Test |
||
Kaiser-Meyer-Olkin study of Sampling Adequacy. |
.819 |
|
Bartlett's Test of Sphericity |
Approx. Chi-Square |
1655.611 |
df |
210 |
|
Sig. |
.000 |
Source: Primary data analysis with SPSS
Table -1 reflect the sample adequacy (MSA), which in this analysis is 0.819, above 0.45. All variables more than 0.50 value when examined. All variables present as statistically significant and fulfil the sampling adequacy criteria of 0.819. All variables are factor wise analysis-ready.
Figure-1: Scree Plot
Source: Primary data analysis on SPSS
Figure-1 shows the scree plot of this study's 21 parameters. Starting from first element, the plot slopes toward downward and then gradually becomes horizontal. The curve's initial straightening indicates the mostly number of components to extract. Figure-3 shows four criteria for qualification. Four factors account for 68.68% of the variance of twenty-one variables.
Table-2: Total Variance Explained
Total Variance Explained |
|||||||||
Component |
Initial Eigenvalues |
Extraction Sums of Squared Loadings |
Rotation Sums of Squared Loadings |
||||||
Total |
% of Variance |
Cumulative % |
Total |
% of Variance |
Cumulative % |
Total |
% of Variance |
Cumulative % |
|
1 |
9.414 |
44.829 |
44.829 |
9.414 |
44.829 |
44.829 |
4.015 |
19.118 |
19.118 |
2 |
1.835 |
8.738 |
53.567 |
1.835 |
8.738 |
53.567 |
3.946 |
18.789 |
37.907 |
3 |
1.737 |
8.271 |
61.838 |
1.737 |
8.271 |
61.838 |
3.388 |
16.134 |
54.041 |
4 |
1.437 |
6.842 |
68.681 |
1.437 |
6.842 |
68.681 |
3.074 |
14.640 |
68.681 |
5 |
1.145 |
5.453 |
74.133 |
|
|
|
|
|
|
6 |
.850 |
4.047 |
78.181 |
|
|
|
|
|
|
7 |
.764 |
3.636 |
81.817 |
|
|
|
|
|
|
8 |
.710 |
3.382 |
85.199 |
|
|
|
|
|
|
9 |
.544 |
2.591 |
87.789 |
|
|
|
|
|
|
10 |
.477 |
2.270 |
90.060 |
|
|
|
|
|
|
11 |
.408 |
1.942 |
92.001 |
|
|
|
|
|
|
12 |
.307 |
1.462 |
93.463 |
|
|
|
|
|
|
13 |
.255 |
1.216 |
94.679 |
|
|
|
|
|
|
14 |
.246 |
1.171 |
95.850 |
|
|
|
|
|
|
15 |
.190 |
.903 |
96.754 |
|
|
|
|
|
|
16 |
.173 |
.824 |
97.578 |
|
|
|
|
|
|
17 |
.137 |
.653 |
98.230 |
|
|
|
|
|
|
18 |
.129 |
.614 |
98.845 |
|
|
|
|
|
|
19 |
.104 |
.494 |
99.339 |
|
|
|
|
|
|
20 |
.083 |
.394 |
99.733 |
|
|
|
|
|
|
21 |
.056 |
.267 |
100.000 |
|
|
|
|
|
|
Extraction Method: Principal Component Analysis. |
Source: Primary data analysis with SPSS
Table-2 lists 21 factors and their Eigen values. Eigen values can help us choose the number of factors in addition to determining component importance. Latent root criterion retains four components. Factor solution extracts variance from the sum of squared factors (9.414+1.835+1.737+1.437). 44.829%, 8.738%, 8.271%, and 6.842% explain the trace, respectively. This solution's index demonstrates that the four factor solution's factor matrix accounts for 68.681% of the variation. The index for this solution is over 50%, indicating that variables are connected.
Table 3: Component Matrix
Component Matrixa |
||||
Component Matrixa |
Component |
|||
1 |
2 |
3 |
4 |
|
Environmental Sustainability |
.612 |
|
|
.534 |
Community Development |
.632 |
.619 |
|
|
Employee Welfare |
.686 |
|
|
|
Ethical Business Practices |
.690 |
|
|
|
Legal & Regulatory Compliance |
.654 |
|
|
|
Philanthropy & Charity |
.615 |
|
|
|
Stakeholder Engagement |
.690 |
|
|
|
Sustainable Supply Chain |
.653 |
|
|
|
Human Rights Protection |
.599 |
|
|
|
Education & Skill Development |
.680 |
|
|
|
Healthcare Initiatives |
.689 |
|
|
|
Employee Volunteering Programs |
.680 |
|
.553 |
|
Green Innovations |
.724 |
|
|
|
Corporate Governance |
.672 |
|
-.502 |
|
Economic Responsibility |
.656 |
|
|
|
Customer Satisfaction & Protection |
.621 |
|
|
|
Cultural & Heritage Preservation |
.696 |
|
.500 |
|
Disaster Relief & Humanitarian Aid |
.721 |
|
|
|
Sustainable Finance & Investments |
.711 |
|
|
-.544 |
Global Partnerships & SDGs Alignment |
.639 |
|
|
|
Innovation in CSR Reporting & Measurement |
.719 |
|
|
|
Extraction Method: Principal Component Analysis. |
||||
a. 4 components extracted. |
Source: Primary data analysis on SPSS
Table 4: Component Transformation Matrix
Component Transformation Matrix |
||||
Component |
1 |
2 |
3 |
4 |
1 |
.540 |
.535 |
.483 |
.434 |
2 |
.704 |
-.622 |
-.277 |
.201 |
3 |
-.429 |
-.474 |
.435 |
.634 |
4 |
.171 |
-.318 |
.707 |
-.608 |
Source: Primary data analysis with SPSS
Table-3's far right shows the row sum of squared factor identified. The table's communalities demonstrate how much variance a variable's four components account for. Hair et al. (1998) suggest using communality to determine how much factor solution accounts for a variable's variance.
Table-5: Rotated Component Matrix
Rotated Component Matrixa |
||||
|
Component |
|||
1 |
2 |
3 |
4 |
|
Environmental Factors |
|
|
|
|
Environmental Sustainability (carbon footprint, renewable energy, waste reduction) |
.795 |
|
|
|
Green Innovations (eco-friendly products, green packaging) |
.594 |
|
|
|
Sustainable Supply Chain (ethical sourcing, responsible procurement) |
.730 |
|
|
|
Disaster Relief & Humanitarian Aid (environment-related disasters like floods, droughts, etc.) |
.638 |
|
|
|
Global Partnerships & SDGs Alignment (especially climate action & environment-related SDGs) |
.540 |
|
|
|
Biodiversity Conservation – Protecting ecosystems, afforestation, wildlife protection, and reducing habitat destruction. |
.686 |
|
|
|
Water Conservation & Management – Efficient water usage, rainwater harvesting, recycling wastewater, and protecting water bodies. |
.544 |
|
|
|
Social Factors |
|
|
|
|
Community Development (education, healthcare, infrastructure) |
|
.745 |
|
|
Employee Welfare (diversity, fair wages, inclusion) |
|
.790 |
|
|
Human Rights Protection (no child/forced labor) |
|
.709 |
|
|
Education & Skill Development (scholarships, training programs) |
|
.658 |
|
|
Healthcare Initiatives (vaccination drives, sanitation, mental health) |
|
.553 |
|
|
Governance & Ethical Factors |
|
|
|
|
Ethical Business Practices (fair trade, anti-corruption, transparency) |
|
|
.576 |
|
Legal & Regulatory Compliance (following CSR laws, global standards) |
|
|
.642 |
|
Corporate Governance (accountability, ethical leadership, board oversight) |
|
|
.602 |
|
Customer Satisfaction & Protection (data privacy, product safety, grievance handling) |
|
|
.749 |
|
Innovation in CSR Reporting & Measurement (impact assessments, sustainability indices) |
|
|
.616 |
|
Philanthropy & Charity (donations, grants, social welfare programs) |
|
|
.686 |
|
Economic & Philanthropic Factors |
|
|
|
|
Stakeholder Engagement (involving investors, customers, communities |
|
|
|
.782 |
Economic Responsibility (job creation, contribution to GDP, local development) |
|
|
|
.694 |
Sustainable Finance & Investments (green bonds, ESG-focused funds) |
|
|
|
.661 |
Source: Primary data analysis on SPSS
Rotation reduces the number of factors when variables have significant loadings. Rotation simplifies analytical interpretation without changing anything. If one component's value is below 0.5 or the stated limit (which might be 0.6 if the researcher needs to include the intended factor loading), that variable may be considered for further investigation. This variable represents two components; hence it cannot measure a specific category.
The study examined the influencing factors of Corporate Social Responsibility (CSR) and identified four key dimensions through factor analysis: Environmental, Social, Governance & Ethical, and Economic & Philanthropic factors. Together, these four factors explained 68.68% of the variance, confirming their strong role in shaping CSR practices.
The results highlight that CSR is not confined to philanthropy but represents a pathway toward sustainable business. Environmental actions such as sustainability initiatives and resource conservation, social efforts like employee welfare and community development, governance practices involving ethics and transparency, and economic responsibilities through stakeholder engagement and sustainable finance all contribute to long-term business success.
Thus, the findings reinforce that companies adopting a balanced approach across these four dimensions can not only fulfill their CSR obligations but also build resilience, enhance stakeholder trust, and align with global sustainability goals. This provides a clear pathway for businesses to integrate CSR as a core strategy for achieving sustainable growth.