Advances in Consumer Research
Issue 2 : 1-7
Original Article
Safety Culture Maturity Survey in Oil & Gas Construction, Installations, Drilling and Commissioning in Malaysia
 ,
 ,
 ,
1
Author is a Professional Technologist in Oil and Gas, Senior Lecturer with the Faculty of Industrial Sciences and Technology, Universiti Malaysia Pahang Al-Sultan Abdullah, Kuantan, Pahang, Malaysia
2
Author is with the Department of Emergency & Incident Investigation Group HSE, Sapura Energy Berhad, Seri Kembangan, Malaysia
3
Author is with the Faculty of Industrial Sciences and Technology, Universiti Malaysia Pahang Al-Sultan Abdullah, Kuantan, Pahang, Malaysia
Abstract

This paper presents findings from Company X Group's comprehensive Culture Maturity Survey (CMS) assessing safety culture across international operations. The study achieved exceptional employee participation (88% response rate, n=2,046) spanning eight countries, utilizing the well-established E&I Hudson framework for evaluation. Results indicate an organizational safety culture maturity score of 3.58/5.00, classifying the current state as "Calculative" - a level characterized by robust procedural systems and reactive safety management, where safety is systematically managed but not yet fully internalized as a shared value. Comparative analysis reveals meaningful insights: while exceeding the energy sector benchmark (3.25±0.18) and showing steady improvement (+0.16 since 2020), performance gaps remain relative to industry leaders (specifically, Company A at 4.05 and Company B at 3.98). The data reveals important internal variations, with leadership teams scoring significantly higher (3.82±0.21) than frontline staff (3.41±0.32), and ASEAN operations trailing the global average by 0.15 points. The research methodology employed an innovative approach, deploying 28 HSE professionals to conduct face-to-face survey sessions across all operational regions. This personal engagement strategy mitigated common response biases while addressing potential cross-cultural and language barriers, yielding high-quality data (α=0.89 reliability, validated through 200-employee pilot testing). These findings have directly informed the development of our three-year Safety Transformation Program (2024-2026), structured around three strategic priorities: 1) Aligning leadership and frontline safety perceptions and practices, 2) Facilitating cross-regional knowledge transfer and best practice implementation, and 3) Establishing metric-driven continuous improvement mechanism. While acknowledging the inherent limitations of organizational self-assessment, this study provides both a rigorous diagnostic baseline and a targeted action framework for advancing safety culture maturity in complex multinational operations..

Keywords
Recommended Articles
Original Article
Effects of Seasonal Alterations on Histological and Histochemical Structure of Poll Glands in Male Iraqian Camel (Camelus dromedaries)
...
Original Article
The Dynamics Of Elder Victimization In India: Cultural, Social, And Legal Dimensions
Original Article
Unveiling Research Trends on Deglobalization: A Systematic Bibliometric Review
Original Article
“OptiDigit: A sustainable dual-access currency model integrating digital payments with culturally grounded polymer banknotes.”
Loading Image...
Volume 3, Issue 2
Citations
642 Views
193 Downloads
Share this article
© Copyright Advances in Consumer Research