Advances in Consumer Research
Issue 1 : 296-304
Original Article
Testing the Role of Financial Literacy on the Effect of Perceived Utilitarian Value and Perceived Hedonic Value on Impulsive Buying Behavior in Paylater Users in Greater Jakarta
 ,
1
Binus University, Jakarta, Indonesia
Abstract

The development of financial technology has driven the emergence of various innovations in digital financial services, one of which is the Buy Now, Pay Later (BNPL) or PayLater service. This service offers convenience and payment flexibility through installment schemes integrated with e-commerce platforms and other applications. In Indonesia, PayLater has experienced significant growth, supported by the large number of e-commerce users and increasing financial inclusion. However, this convenience also raises concerns about impulsive buying behavior (IBB), which is influenced by perceived utilitarian value (PUV) and perceived hedonic value (PHV). On the other hand, the level of financial literacy (FLI) in Indonesia has not fully kept up with the growth of financial inclusion. Therefore, this study aims to examine the influence of PUV and PHV on IBB, as well as to evaluate the role of FLI as a mediating and moderating variable. Data were collected from 350 PayLater users in the Greater Jakarta area (Jabodetabek) and analyzed using the Structural Equation Modeling (SEM) approach through SmartPLS 4.0. The results show that both PUV and PHV significantly influence IBB. However, FLI does not serve as either a mediator or a moderator in these relationships. These findings indicate that the convenience and enjoyment provided by PayLater services continue to encourage impulsive behavior, even among users with a strong level of financial literacy

Keywords
Recommended Articles
Original Article
Examining Retailer Satisfaction and Preference Dynamics in Laundry Care Products: Insights from Coimbatore District
Original Article
AI Competency as a Driver of Professional Development Among Administrative and Managerial Staff in Higher Education: A Qualitative Study
Original Article
Effects of Seasonal Alterations on Histological and Histochemical Structure of Poll Glands in Male Iraqian Camel (Camelus dromedaries)
...
Original Article
“OptiDigit: A sustainable dual-access currency model integrating digital payments with culturally grounded polymer banknotes.”
Loading Image...
Volume 3, Issue 1
Citations
586 Views
316 Downloads
Share this article
© Copyright Advances in Consumer Research