Consumers’ financial well-being is shaped not only by their income or assets but also by emotions such as stress, confidence and insecurity. Yet, the emotional dimension of money management remains underexplored. This study analyzes secondary data from Deloitte, KeyBank and Vanguard reports to examine how financial stress, emergency savings, fintech usage and financial imposter syndrome influence consumer decision-making. The key Findings are - Stress can trigger impulsive spending, while confidence improves financial outcomes. - Emergency savings increase financial well-being by up to 21%. - Fintech tools reduce anxiety and promote better money management. - Nearly half of Americans experience financial imposter syndrome despite being financially stable. This study highlights that lasting improvements in consumer financial well-being can only be achieved when emotional drivers and behavioral patterns are woven into financial education, fintech design and institutional strategies.
Imagine two individuals Mr. Happy and Mr. Sad —one stressed by bills who shops impulsively, and another who, aided by a budgeting app, saves consistently and feels secure. Their financial situations may be similar, but their emotional states lead to vastly different outcomes.
The Research acknowledges the importance of financial literacy and savings in shaping financial well-being (Lusardi & Mitchell, 2014; Vanguard, 2025). Fintech is emerging as a tool to support financial behavior (Arner et al., 2016).
The Gap addressed hereby that the limited attention has been paid to the emotional drivers—such as stress, confidence or imposter syndrome that shape financial decision-making. To analyze how emotions and behavioral factors influence financial well-being, drawing on secondary industry data.
Behavioral Biases in Consumer Finance
This study looks at secondary data from:
4.1 Financial Stress and Spending Behavior
It has been studied that even when stressed, people sometimes continue to spend. Deloitte's report shows that discretionary spending has rebounded, showing a complex link between stresses and spending (Deloitte, 2025).
4.2 Importance of Emergency Savings
People with emergency savings feel more secure and show higher financial well-being (Vanguard, 2025).
4.3 Financial Imposter Syndrome
The report highlights that the many people feel insecure about money even if their finances are okay. This affects confidence in making financial decisions (KeyBank, 2025).
4.4 Role of Fintech and Behavioral Factors
Digital tools and an understanding of behavioral biases can help people save better, spend wisely and feel less financial stress (Arner, Barberis & Buckley, 2016; Thaler, 1999).
Recommendations
Emotions play a key role in how people manage money. Understanding and addressing these emotional factors can help people make better financial decisions and improve overall financial well-being.