Advances in Consumer Research
Issue:6 : 1391-1397
Original Article
Emotional Intelligence And Workforce Productivity- A Case Study
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1
Research Scholar, Sri Sri University, Odisha
2
Professor, FMS, Sri Sri University, Odisha
3
Assistant Professor, FMS, Sri Sri University, Odisha
Abstract

Employees who possess emotional intelligence and interpersonal skills exhibit superior job performance. Many firms are not aware of the major importance of emotional intelligence in employees and fail to give the essential training. The research is done to establish the influence of emotional intelligence on staff productivity in Odisha Revenue Department. The research adopted a survey design with a target population of 200employees of the department encompassing junior, senior and management levels staff. The data received from the participants via self-administered questionnaire were analyzed using correlation and regression. The findings demonstrated that self-awareness, self-management, social awareness and relationship management had good and substantial influence on workforce productivity. It concludes that emotional intelligence greatly influences the productivity of employees. The research recommends that “Employers should assist employees to acquire social skills in dealing with colleagues to boost the work process leading to success in the firm

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